Effective Date: January 1, 2026
Magnus Real Estate ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
1. Information We Collect
Personal Information
When you register on our platform, we collect:
- Full name
- Email address
- Phone number
- User type (Buyer, Seller, Agent)
- Password (encrypted)
Property Information
Sellers and agents provide:
- Property descriptions and details
- Property images and videos
- Location and pricing information
- Ownership documentation (when required)
Transaction Data
- Booking history
- Payment information (processed securely through M-Pesa)
- Commission payments
- Communication between users
Automatically Collected Information
- IP address
- Browser type and version
- Device information
- Usage data and analytics
- Cookies and similar technologies
2. How We Use Your Information
We use collected information to:
- Create and manage your account
- Process bookings and payments
- Facilitate communication between buyers, sellers, and agents
- Display property listings
- Provide customer support
- Send important notifications and updates
- Improve our platform and services
- Detect and prevent fraud
- Comply with legal obligations
3. Information Sharing
We share your information only in the following circumstances:
With Other Users
- Buyers can see seller contact information after booking
- Agents can see buyer/seller contact information after paying commission
- Property listings are publicly visible
With Service Providers
- Payment processors (M-Pesa/Lipa Number)
- Cloud hosting services
- Email service providers
For Legal Reasons
- When required by law
- To protect our rights and safety
- To prevent fraud or illegal activity
4. Data Security
We implement security measures to protect your information:
- Encrypted password storage
- Secure HTTPS connections
- Regular security audits
- Access controls and authentication
- Secure payment processing through M-Pesa
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your account and data
- Object to certain data processing
- Export your data
- Opt-out of marketing communications
6. Cookies and Tracking
We use cookies to:
- Keep you logged in
- Remember your preferences
- Analyze platform usage
- Improve user experience
You can disable cookies in your browser settings, but this may affect platform functionality.
7. Data Retention
We retain your information:
- As long as your account is active
- As required for legal obligations
- For up to 7 years for transaction records
You can request data deletion by contacting us.
8. Children's Privacy
Our platform is not intended for users under 18 years of age. We do not knowingly collect information from children.
9. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for their privacy practices.
10. Changes to Privacy Policy
We may update this Privacy Policy. Significant changes will be notified via email or platform announcement.
11. Contact Us
For privacy-related questions or requests, contact us at:
- Email: magnusrealestate255@gmail.co.tz
- Phone: +255 790 227 488
- Address: Dar es Salaam, Tanzania
Last Updated: January 1, 2026